Terms of service

Welcome to BunnyKnocks. By accessing our website, browsing our products, placing an order, or using any of our services, you agree to follow and be bound by these Terms Of Use. Please read them carefully before using our website.

Use of Website

You agree to use this website only for lawful purposes and in a way that does not harm, misuse, or interfere with the website, its services, or other users.

  • You must provide accurate and complete information when placing an order or creating an account.
  • You must not use the website for any fraudulent, illegal, or unauthorized activity.
  • You must not copy, reproduce, or misuse any content, images, designs, or materials from our website.
  • You are responsible for maintaining the confidentiality of your account details and password.

Product Information

We try our best to display accurate product descriptions, prices, images, colors, sizes, and availability. However, minor differences may occur due to screen settings, photography, lighting, or product updates.

  • Product colors may slightly vary from images shown on the website.
  • Product dimensions and details are approximate and may have minor variations.
  • Availability of products may change without prior notice.
  • We reserve the right to correct any errors in product information, pricing, or availability.

Pricing and Payments

All prices listed on our website are inclusive of applicable taxes unless stated otherwise. We reserve the right to change product prices, discounts, offers, and shipping charges at any time without prior notice.

  • Payment must be completed through the available payment methods at checkout.
  • Orders are confirmed only after successful payment or order verification.
  • Discount codes and offers cannot be combined unless specifically mentioned.
  • We may cancel or refuse any order in case of pricing errors, payment issues, or suspected fraud.

Orders and Acceptance

Placing an order on our website does not guarantee acceptance of the order. We reserve the right to accept, reject, cancel, or limit any order for any reason, including stock unavailability, incorrect pricing, incomplete information, or suspicious activity.

  • You will receive order confirmation after your order is successfully placed.
  • Orders may be cancelled if the product is out of stock or unavailable.
  • We may contact you for order verification before dispatch.
  • Bulk or suspicious orders may be reviewed or cancelled at our discretion.

Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines shared at checkout or through order updates. Delivery timelines may vary depending on your location, courier partner, weather conditions, public holidays, or other circumstances beyond our control.

  • Delivery timelines are estimates and not guaranteed.
  • Customers must provide accurate shipping details and contact information.
  • We are not responsible for delays caused by courier partners or incorrect address details.
  • Additional shipping charges may apply depending on order value, location, or delivery method.

Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and cancellations are handled according to our Return Policy and Refund Policy. Please review those policies before placing an order.

  • Return requests must meet the eligibility conditions mentioned in our Return Policy.
  • Refunds are processed only after approval and product inspection, where applicable.
  • Orders can be cancelled only before they are shipped.
  • Shipping charges, COD charges, and gift wrapping charges may be non-refundable.

Offers, Discounts, and Promotions

From time to time, we may offer discount codes, referral credits, mystery boxes, birthday offers, free shipping, or other promotions. These offers are subject to specific terms and may be changed or withdrawn at any time.

  • Offers are valid only for the mentioned period or while stocks last.
  • Discount codes must be applied at checkout and cannot be applied after order placement.
  • Promotional offers cannot be exchanged for cash.
  • We reserve the right to cancel misuse of offers, credits, or discount codes.

Intellectual Property

All content on this website, including text, images, graphics, logos, product names, designs, icons, videos, and layout, belongs to BunnyKnocks or its content partners and is protected by applicable intellectual property laws.

  • You may not copy, reproduce, distribute, or modify website content without permission.
  • You may not use our brand name, logo, images, or content for commercial purposes without written approval.
  • Unauthorized use of our website content may result in legal action.

User Reviews and Content

If you submit reviews, photos, feedback, comments, or other content to us, you allow BunnyKnocks to use, display, edit, publish, or share that content for website, marketing, or promotional purposes.

  • Your submitted content must be honest, respectful, and lawful.
  • You must not post offensive, false, abusive, misleading, or harmful content.
  • We reserve the right to remove or edit user content at our discretion.

Limitation of Liability

BunnyKnocks will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. We do not guarantee that the website will always be error-free, secure, uninterrupted, or available at all times.

  • Website access may be interrupted due to maintenance, updates, or technical issues.
  • We are not responsible for losses caused by unauthorized account access due to user negligence.
  • We are not liable for delays or failures caused by events beyond our reasonable control.

Third-Party Links

Our website may contain links to third-party websites, payment gateways, courier tracking pages, or external services. We are not responsible for the content, privacy practices, terms, or actions of any third-party websites or services.

Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you agree to the collection and use of your information as described in our Privacy Policy.

Changes to Terms

We may update or modify these Terms Of Use from time to time without prior notice. Any changes will be posted on this page. Continued use of our website after changes means you accept the updated Terms Of Use.

Governing Law

These Terms Of Use shall be governed by and interpreted according to the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in India, unless otherwise required by applicable law.

Contact Us

If you have any questions about these Terms Of Use, please contact our customer support team.