Privacy policy

At BunnyKnocks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website, place an order, or interact with our services.

Information We Collect

We may collect personal information from you when you browse our website, create an account, place an order, subscribe to our newsletter, contact us, or participate in offers and promotions.

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Payment-related information
  • Device, browser, and website usage information

How We Use Your Information

We use your personal information to provide a smooth shopping experience, process your orders, improve our services, and communicate important updates with you.

  • To process, confirm, and deliver your orders
  • To send order updates, shipping details, and delivery notifications
  • To provide customer support and respond to your queries
  • To improve our website, products, and services
  • To send promotional offers, newsletters, and updates with your consent
  • To prevent fraud, misuse, or unauthorized activity
  • To comply with legal and regulatory requirements

Payment Information

We do not store your complete card, UPI, or banking details on our website. Payments are processed through secure third-party payment gateways. These payment providers may collect and process your payment information according to their own privacy and security policies.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and show relevant offers.

  • To keep items saved in your cart
  • To remember your website preferences
  • To analyze website performance and visitor behavior
  • To personalize content, offers, and advertisements

Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share necessary information with trusted service providers who help us run our business and complete your orders.

  • Shipping and delivery partners
  • Payment gateway providers
  • Website hosting and technology partners
  • Marketing and communication service providers
  • Legal or regulatory authorities when required by law

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

Marketing Communications

With your consent, we may send you promotional emails, SMS, WhatsApp messages, or other updates about new launches, offers, discounts, and store news. You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us.

Your Rights

You may contact us to access, update, correct, or request deletion of your personal information, subject to applicable laws and business requirements.

  • You can request correction of inaccurate personal details.
  • You can opt out of promotional communications.
  • You can request information about how your data is used.
  • You can ask us to delete your personal information where legally permitted.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites. We recommend reviewing their privacy policies before sharing any personal information.

Children’s Privacy

Our website and services are intended for general users and are not directed toward children under the age of 13. We do not knowingly collect personal information from children without parental consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes mentioned in this Privacy Policy, including order processing, customer support, legal compliance, accounting, and business record requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website features, or legal requirements. Any updates will be posted on this page with the revised policy content.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact our customer support team.