Shipping policy

When will I receive my products?
BunnyKnocks is committed to ensuring that every product you order meets our high-quality standards. Once you place an order, we take great care to inspect, pack, and hand over the requested products to our reliable delivery partners. Our delivery partners will make every effort to promptly deliver your package to you. If there are any issues with delivering to your address, they will get in touch with you to resolve the matter.

You must provide accurate and complete information when placing an order or creating an account.
You must not use the website for any fraudulent, illegal, or unauthorized activity.
You must not copy, reproduce, or misuse any content, images, designs, or materials from our website.
You are responsible for maintaining the confidentiality of your account details and password.
How will my items be packaged?
Each product leaving our facility is treated with meticulous attention to detail. We securely package our products in boxes, which are sealed with a protective plastic layer. Additionally, every item is carefully wrapped in bubble wrap to ensure its safety during transit. For delicate items, we take extra precautions by providing additional layers of bubble wrap to secure them effectively.

How can I track my order after shipping?
Once your order is dispatched, you will receive an email notification containing your tracking number and the name of the courier company responsible for delivering your order. The tracking information will become active once your package leaves our warehouse.

What is the estimated delivery time?
We aim to dispatch orders within 1–5 business days, excluding Sundays and public holidays. During sale periods, dispatch times may experience slight delays due to the increased volume of shipped products.

Prepaid Orders: 7–10 working days
Cash on Delivery (COD) Orders: 10–12 working days
Note
Please share the OTP only after receiving the parcel and do not accept the order if the package is torn or damaged.

At BunnyKnocks, we are dedicated to delivering your orders promptly and securely while maintaining the quality standards we are known for. If you have any further questions about our shipping process, feel free to contact our customer support team.